Ngaphandle kwamadivayisi ngokwawo, enye yezinto abathanda kakhulu ngayo Apple iyisevisi yabo enhle kakhulu nokunakekelwa kwamakhasimende. Ukusekelwa kwe-Apple kukukhavé, kungakhathaliseki ukuthi uluphi uhlobo lwedivayisi ye-Apple futhi isisiza noma nini lapho siyidinga. Kodwa uyenza kanjani i-aphoyintimenti ku-Genius Bar?
Ukubhukha ku-Genius Bar kungase kube ukubheja kwakho okuhle kakhulu uma udinga ukusekelwa kwezingxenyekazi zekhompyutha. Uma ungaqiniseki ukuthi ubhukha kanjani ku-Genius Bar, lesi sihloko sesakho. Kwenze!
I-Genius Bar iyisevisi yokusekela etholakala ezitolo Apple Store. Iphatha ukuxazulula inkinga nokulungiswa komkhiqizo Apple kanye neminye imisebenzi.
Lapho inkinga ingaba ngedivayisi ye-Apple noma isevisi ye-Apple oyisebenzisayo, njengokubhalisa kwe-Apple TV. Abantu abasebenza ezitolo ze-Apple Genius Bar baqeqeshelwe ukukusiza ngakho konke okukukhathazayo nge-software nehadiwe futhi bakusize ulungise noma yiziphi izinkinga ongase ube nazo.
Kufanele ukwazi lokho akukhona konke ukulungisa okungenziwa esitolo. Kwesinye isikhathi badinga ukuyithumela ngaphandle kwesitolo ukuze ilungiswe, nokho ukulungisa okulula njengokushintshwa kwebhethri nezinye izinkinga ezincane kungenziwa esitolo, futhi idivayisi ibuyiselwa kithi ngalolo suku.
Cela i-aphoyintimenti ne-Genius Bar ohlelweni lokusebenza losekelo
Indlela elula neshesha kakhulu yokubhukha i-aphoyintimenti endaweni ye-Genius Bar eduze nawe yakhelwe ngqo kudivayisi yethu. Uhlelo lokusebenza lwe-Apple Support luqukethe izinsiza mayelana nedivayisi Apple futhi uyasivumela xhumana ne-Apple Support ngokuqondile ngedivayisi.
Okokuqala, qiniseka ukuthi uhlelo lokusebenza lufakiwe kudivayisi yakho; uma kungenjalo, ungahlala ulanda uhlelo lokusebenza lwe-Apple Support ku-App Store.
Ukuze wenze i-aphoyintimenti ngokusebenzisa isicelo, kufanele ulandele lezi zinyathelo ezilandelayo:
- Okokuqala udinga ukuvula uhlelo lokusebenza Ukuxhaswa kwe-Apple.
- Bese uchofoza ku Amadivaysi ami, bese ukhetha idivayisi onezinkinga ngayo.
- Khetha inkinga yakho ohlwini lwezigaba ohlwini. ungathinta futhi sitshele ukuthi kwenzakalani ukuze i-Apple Support ibone inkinga futhi inikeze izixazululo eziwusizo.
Bhuka i-aphoyintimenti ye-Genius Bar usebenzisa uhlelo lokusebenza lwe-Apple Support
Ukuze uthole i-aphoyintimenti ye-Genius Bar, ohlelweni lokusebenza lwe-Apple Support, landela lezi zinyathelo:
- Okokuqala vula uhlelo lokusebenza Ukuxhaswa kwe-Apple.
- Chofoza ku- Izindawo kumenyu engezansi.
- Ungasesha indawo yokulungisa kusukela kusithonjana sengilazi ekhulisayo, noma uchofoze inketho Khombisa uhlu.
- Manje uzonikezwa uhlu Lwezitolo Zakwa-Apple kanye Nabahlinzeki Besevisi Abagunyaziwe be-Apple.
- Ngaphansi kwesitolo ngasinye, uzothola labo abanezikhala ezitholakalayo zokukusiza, izobeka kuyatholakala, Usuku nehora...
- Khetha idethi nesikhathi osithandayo, bese uchofoza inkinobho Ulwazi (i) ukuze uthole ulwazi olwengeziwe ngendawo kanye nenombolo yokuxhumana yesitolo.
Ungayenza kanjani i-aphoyintimenti ku-Apple Genius Bar kuwebhusayithi ye-Apple
Ungakwazi futhi ukufinyelela ikhasi losekelo lwezobuchwepheshe le-Apple futhi ucele isikhathi esiku-inthanethi se-Genius Bar.
- Okokuqala uye Iwebhusayithi ye-Apple Genius Bar, ngokucindezela lapha.
- Khetha phakathi Thola usizo lwesofthiwe noma Thola usizo lwehadiwe.
- Kuzofanele ngena ngemvume nge-ID yakho ye-Apple ukuze ubone amadivayisi akho nemikhiqizo.
- Uma usungenile, khetha idivayisi odinga ukulungiswa kuyo.
- Bese, kuzovela uchungechunge lwezinketho ezitholakalayo ukuze ubhale inkinga yakho.
- Futhi manje, ungakhetha izinketho zokusekela bese uchofoza Qhubeka.
- Uma ufuna ukuletha umkhiqizo esitolo, khetha Thola indawo.
- Thola indawo ye-Genius Bar ozoyisa umkhiqizo wakho ukuze ulungiswe
- En khetha indawo, khetha isitolo osifunayo noma omunye wabahlinzeki Besevisi Abagunyaziwe be-Apple eduze nawe. Khetha oyithandayo. Akumele ukhethe izindawo ezingenazo izikhala ezitholakalayo zokuzibhukha.
- Lezo ezinendawo etholakalayo zibonisa ukukhanya okuluhlaza, okunosuku nesikhathi.
- Qhafaza Qhubeka, futhi uma ufuna ungafaka inombolo yakho yokuxhumana.
- Khetha Gcina manje, futhi kungaba njalo.
Ungakuhlela kanjani kabusha noma ukukhansele ukubhukha kwakho kwe-Apple Genius Bar
Uma ngemva kokucela i-aphoyintimenti, usuyixazululile inkinga, noma awukwazi ukugcina i-aphoyintimenti, ungahlala uyihlela kabusha noma uyikhansele. Ake sibone ukuthi sikwenza kanjani!
Kuhlelo lokusebenza Losekelo kufanele ukwazi ukubona isikhathi sakho esilandelayo, ngokuthepha kuso ungakhetha Hlela kabusha noma Khansela ukubhukha.
Uma ukwenzile ngewebhusayithi, landela lezi zinyathelo:
- Okokuqala yiya ku-imeyili yakho ye-iCloud bese ubheka i-imeyili evela ku-Apple Support enesihloko esithi I-Appointment Confirmation with Personal Delivery.
- Kopisha i-ID yekesi.
- Iya ku-Apple Support, bese usesha Faka i-ID yekesi > chofoza u-Enter Case ID.
- Faka i-ID yekesi nesibongo esihlotshaniswa ne-ID yakho ye-Apple.
- Khetha Hlela kabusha noma Khansela.
Yini ongayenza ngaphandle kosuku oseGenius Bar?
Akuzona zonke izinkinga ezingaba khona ezidinga ukuvakashela ku-Apple Genius Bar. Iningi lingalungiswa uwedwa., ngosizo lwesevisi yosekelo lwe-inthanethi ye-Apple.
Uma udinga usizo, ungaxoxa noma uthumele i-imeyili uchwepheshe wakwa-Apple usebenzisa iwebhusayithi ye-Apple Support noma ngohlelo lokusebenza lwe-Apple Support. Ukuqala ukubonisana nochwepheshe kusuka kuhlelo lokusebenza. Ukuze wenze lokhu, landela lezi zinyathelo:
- Okokuqala vula uhlelo lokusebenza lwe-Apple Support.
- Khetha ohlwini idivayisi enenkinga bese uchofoza okuthi khetha inkinga.
- Khetha phakathi Xoxa noma Shayela. Ngengxoxo, mane uchofoze okuthi Xoxa bese ulinda oqokelwe ukumela abanye ukuba aqale ingxoxo. Ocingweni, ungakhetha Shaya manje bese ulinda ukuthi othile akushayele, noma ungakhetha Shaya kamuva bese usetha isikhathi osithandayo, kumenyu. hlela ikholi.
Zitshele ukuthi ungaxhumana ne-Apple Technical Support nge-X (Twitter). Vele ubhalele imibuzo yakho @AppleSupport.